We have written this statement to reassure you of our preparedness to deal with the pandemic.
We have been amongst the early adopters of new technology in our industry and are already geared up for remote working. You should experience no disruption to your service and we are maintaining the same security protocols as always.
Please continue to use the same contact details as always. We are all working as normal.
One caveat to that – physical post may experience delays or issues in the current situation and this is beyond our control. Wherever possible, if you have the choice, please use telephone, email, secure document transfer facilities (we can arrange this) over traditional post. If in doubt, ask your adviser.
If you have any questions or concerns regarding Coronavirus, please ask your usual point of contact in the first instance.
Working from home is now the default position for all staff.
All non-essential travel has been suspended across the company.
Meetings are being held by video conference or over the phone.
Management meetings are being held on a daily basis to monitor the situation, any guidance that emerges, and remain alert to changes in working practices of suppliers and product providers that might influence our own service.
Regular communication is shared with the team to ensure everyone understands the company’s position and latest guidance.